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Terms & Condition

Terms & Conditions

 

The Customer opting the Guaranteed Future Buy Back Offer for Samsung S24 (“Offer”) from Jumbo Electronics Co. Ltd. LLC (“Jumbo”) shall be subject to the following Terms & Conditions.
1.  Opting for Buy Back Offer
The cost to opt the Offer shall be AED 129/- (including VAT).
 
2.  Offer Price
Jumbo shall pay the Guaranteed Price slated below provided the customer returns the Product in Condition 1 or Condition 2 specified below. In the event, the product is not in condition 1 or condition 2, the Offer shall not be valid. Jumbo’s Decision in this regard will be final.
 
Definition of Condition1 & Condition 2.
Carrier & iCloud unlock: Works with Du or Etisalat SIM (If not: the Product will be rejected)
 
Condition 1
Condition 2
Working Charging Cable
Working Charging Cable
No Scratches on Screen
Screen having scratches, Open of Swapped
Body has 2 minor scratches, no dents
Major scratches/dents on back cover and housing
Fully functional
No issues with Mic, Speaker or buttons
No device lock/Sim lock
No device lock/Sim lock
No missing parts (back cover, sim tray, buttons)
No missing parts (back cover, sim tray, buttons)
 
 
Model
Storage
Storage
Storage
Samsung S24 Ultra
256GB
512GB
1TB
RRP
AED 5099
AED 5599
AED 6599
Condition 1 : 50%
AED 2550
AED 2800
AED 3300
Condition 2 : 40%
AED 2040
AED 2240
AED 2640
 
Model
Storage
Storage
Samsung S24+
256GB
512GB
RRP 2899
AED 3899
AED 4399
Condition 1 : 50%
AED 1950
AED 2200
Condition 2 : 40%
AED 1560
AED 1760
 
Model
Storage
Storage
Samsung S24
128GB
256GB
RRP 3199
AED 3199
AED 3499
Condition 1 : 50%
AED 1600
AED 1750
Condition 2 : 40%
AED 1280
AED 1400
 
 
3.  Eligibility
The Offer shall be eligible only for the purchase of a new Samsung S24 Series smartphone product from Jumbo between 01 February 2024 to 31 May 2024.
 
4.  Refund
No cash refund is allowed.
 
5.  Return Before Eligibility Period
Customers returning the product before the Eligibility date will not be entertained by Jumbo.
 
6.  Redemption Eligibility
The customer can exchange their S24 series device only against the purchase of the new successor Samsung device between 01 January 2025 till 31 May 2025 and the eligible Guarantee Price sall be adjusted in the purchase value.
 
7.  Proof of Purchase
The customer needs to present the original invoice of the device at the return to avail the offer.
 
8.  Proof of Replacement
The customer needs to bring proof of replacement of device if the product originally bought from Jumbo was replaced under warranty by Samsung. The product returned should be of similar Specifications as was originally sold by Jumbo.
 
9.  Prior check before handingover the device
Prior handing over the device to Jumbo, Customer should ensure to delete all his Data and de-activate Samsung account, Payment wallet services etc. and Jumbo shall not be held responsible for any loss to customer in the event of failure by Customer to do so.
 

 

Ramadan Exchange Offers terms and conditions:

Exchange Offers are applicable on select products.

Offers valid till stocks last.

Prices and Offers are subject to change without notice.

Images are for illustrative purposes and actual product images may vary.

Gifts given along with a bundles cannot be exchanged.

Standard Jumbo Terms & Conditions apply.

Offers are from 11th March to 31st March.

North Ladder terms and conditions apply for Ramadan Exchange.

Once Trade in voucher is generated customer cannot take back the device.

  • Save up to AED 3,250 on Smartphones – This is based on Exchange Top up of up to AED 700 and estimated value of As good as New condition of iPhone 14 Pro Max 2022 1TB model AED 2,450
  • Save up to AED 1,680 on Laptops – This is based on Exchange Top up of up to AED 500 on laptops and estimated value of Flawless Apple Macbook Pro 2020 at 1,180
  • Save up to AED 1,340 on TV – This is based on Exchange Top up of up to AED 750 and estimated residual value of old tv at AED 590 in Flawless condition
  • Save up to AED 50 on Appliances – Appliance to be in working condition

Partnership Terms and conditions apply.

Up to 20% off on Urban Company Home Services

  1. Offer can be availed on the below services:

Homes - Part-time cleaning, Home repairs (electrician, plumber, handyman), Deep Cleaning, AC Cleaning, Pest Control, Laundry, Beauty - Salon & Spa for Men & Women.

  1. 20% off up to 40 AED for new users of Urban Company on ALL Urban Company services (except Monthly Subscription).
  2. 10% off up to 30 AED for repeat users of Urban Company on ALL Urban Company services (except Monthly Subscription).

Each Jumbo customer will get 1 code which will automatically give 20% or 10% on the app depending on whether they are new or repeat.

50% off on 3 months Zomato Gold Membership

  1. Customer will receive the email with the code/link from Jumbo.
  2. This offer cannot be clubbed with cash or kind.
  3. The offer will not be clubbed with any other offer.

Validity of the Coupon Code ends on 30th April 2024