Jumbo.ae – Terms & Conditions for Open Box

Welcome to Jumbo.ae. These Terms & Conditions govern your purchase of Open Box from our website and physical locations. By purchasing from this collection, you acknowledge and agree to the following terms.

1. Product Category

- Open Box: Products that have been unsealed or returned by customers. These units may have been opened for testing, repair, or demonstration purposes and are sold at discounted prices.

Each item’s condition will be mentioned in the Product Detail Page.

2. Product Condition Ratings

Condition	Functionality	Cosmetic Condition	Packaging	Accessories
Excellent	Fully functional	Like new	Original packaging included	All original accessories
Good	Fully functional	Minor wear or scratches	Packaging may be missing	May be missing non-essential accessories
Fair	Fully functional	Visible wear or dents	Packaging not included	May be missing non-essential accessories

Please refer to the product details section on each listing for specific condition notes.

3. Warranty Coverage

- All Open Box products sold via Jumbo.ae do not include warranty.

4. Returns & Refunds

- Returns are accepted only for defective items within 7 days of delivery.

- To initiate a return, please contact Jumbo Customer Support at 600-532395 or email us at serve@jumbo.ae. You may also visit the nearest Jumbo Store.

- Approved returns will be eligible for:

- A Jumbo gift voucher, or

- A refund via the original payment method, where applicable

- Items must be returned in the same condition they were sold, along with all included accessories (if any).

5. Packaging & Accessories

- Some products may not include original retail packaging or all accessories.

- Any such omissions will be clearly noted in the product listing.

- Essential items (e.g. power adapters for laptops or phones) will be included unless otherwise stated.

6. Important Details

- Open Box are display or previously handled items.

- Item quantities are limited and subject to availability.

- Jumbo.ae reserves the right to:

- Cancel orders due to pricing errors, inventory inaccuracies, or internal checks

- Modify or discontinue Open Box listings at any time without prior notice

7. Limitations of Liability

Jumbo Electronics Co. Ltd. LLC is not liable for:

- Cosmetic imperfections that are disclosed at time of sale

- Product compatibility with third-party accessories or services

- Loss of data or personal information stored on returned devices

- Any indirect or consequential damages arising from product use

8. Contact Information

For queries, returns, please contact:

- Jumbo Customer Support
Phone: 600-532395
Email: serve@jumbo.ae
 Website: https://www.jumbo.ae

- Nearest Jumbo Store

9. Customer Acknowledgment

By completing your purchase, you confirm that:

- You understand and accept the item’s condition as described

- You agree to the warranty and return limitations stated above

- You have reviewed these Terms & Conditions in full

 

Looking for premium electronics at unbeatable prices? Jumbo Electronics offers incredible savings on top-brand electronics through its exclusive open-box deals program in Dubai, providing the best electronics deals in Dubai without compromising on quality.

Open box products are items that have been unsealed, returned by customers, or used as display models in our stores but remain fully functional and ready for use. What makes these deals special is their limited availability and attractive pricing. Take advantage of the best electronics offers in Dubai while stocks last.

 

 

Product Conditions You Can Expect

1. Excellent condition items look and feel like new products with original packaging intact and all accessories included. 
2. Good-conditioned products function perfectly but may show minor cosmetic scratches and may be missing some non-essential accessories, such as extra cables or manuals. 
3. Fair-condition items work flawlessly despite visible wear, typically come without original packaging, and some accessories may be missing.

 

Jumbo Electronics maintain complete transparency by providing detailed product condition notes for every item, so you know exactly what you're purchasing before making a purchase.

 

 

Warranty & Returns Policy

 

 

Open-box warranty terms in the UAE differ from those of standard retail purchases, as these items typically don't carry the manufacturer's standard warranty. However, we protect you with a comprehensive 7-day defective return policy that covers any functionality issues you might discover.

Jumbo Electronics offers a flexible returns policy with three convenient refund options: a store gift voucher for future purchases, a direct replacement with a similar item, or a full refund to your original payment method.

 

 

Packaging, Accessories & Limitations

 

These deals feature limited stock that sells quickly due to their attractive pricing. Original retail packaging or accessories may be missing; however, essential items such as chargers and power cables are included unless specifically mentioned on listings otherwise. 

 

 

Why Buy Open Box Deals from Jumbo Electronics UAE?

 

Shopping for trusted open box deals in Dubai, UAE, with us means getting authentic products that have passed stringent quality checks. We provide reliable after-sales support and stand behind every purchase with our reputation built over decades in the UAE market.

You get exceptional value for money on genuine products, plus the peace of mind that comes from shopping with a trusted retailer. Our open-box electronics program combines affordability with authenticity, making premium technology accessible to a wider range of customers.

Jumbo Electronics' open box program offers you a smart way to own premium electronics at reduced prices while maintaining the quality and reliability standards you expect from us.

 

 

FAQs

 

 

Q. What are Open Box deals at Jumbo Electronics UAE? 

A. Open Box deals are discounted electronics that have been unsealed, returned, or used as display models but remain fully functional and pass our quality checks.

Q. Are Open Box products at Jumbo Electronics UAE new or used?

A. These products are technically pre-owned but are fully functional and in excellent condition. Most have minimal to no usage and are in excellent to good condition.

Q. What conditions apply to Open Box items? 

A. Jumbo Electronics offers three conditions: Excellent (like new with packaging), Good (fully functional with minor wear), and Fair (functional with visible wear but no packaging).

Q. Do Open Box deals at Jumbo Electronics include original packaging and accessories?

A. It depends on the condition grade. Excellent items include original packaging and accessories, while Good and Fair conditions may have missing non-essential accessories.

Q. Are Open Box products fully functional? 

A. Yes, all Open Box products are fully functional and tested before being offered for sale. We guarantee their performance quality.

Q. Do Jumbo Electronics Open Box items come with a warranty? 

A. Open Box items don't include a standard manufacturer's warranty, but provide a 7-day return policy for defective items due to functionality issues.