The products displayed on website carry limited warranty from brand / manufacturer / distributor for a limited period against manufacturing defects only.
The terms, conditions, duration of warranty, exclusions of warranty shall be as per warranty card attached with each product. Warranty commences from the date of the Invoice, unless specified otherwise.
Warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on Website. Jumbo will only be the facilitator of this service and primary responsibility for warranty service rests with the brand / manufacturer / distributor. In case the product is defective and/or requires repair, it is your responsibility to deliver the product, at your cost, to any of our Jumbo Showrooms and Service Centers in the United Arab Emirates.
In cases of Dead on Arrival (DOA) product / Out of the Box failure, the respective service centre / service provider will determine whether the product is DOA and would offer either a replacement or product repair.
Other than what is provided by the brand / manufacturer / distributor, we hereby expressly disclaim any warranties or representations (expressed or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted (including product information and/or specifications) on the Website.
Warranty offered will be as per the principal warranty terms & condition, which are product specific & given in the offer details Jumbo service will service products for which Jumbo is an authorized service provider
For product which has onsite warranty support, you can call the call centre & register the complaint for onsite service
For retail product, for which Jumbo Serve is not an authorized service provider, customer has to register the complaint with the respective authorized service provider as per the information provided in the user book. Alternatively, they can deposit the set to any of the Jumbo showrooms
Sony Warranty:
Sony Bridge Warranty Countries:
India: Sony India Pvt. Ltd., Toll Free: 1800-103-7799
Pakistan: Mega Service Centre, Toll Free 0800-1-7669
Local Warranty in UAE is valid for 1 year since date of purchase on Home Audio, Cybershot, Handycam, Alpha, Action Cam, Walkman, Wireless Speakers & Car Audio Products.
Local Warranty in UAE is valid for 2 years since date of purchase on All Bravia Products.
International Warranty in India, Pakistan & Philippines is valid for 1 year since date of purchase on Home Audio, Cybershot, Handycam, Alpha, Action Cam, Walkman, Wireless Speakers & Car Audio Products.
UAE Service Locations and Collection Points: Click here
All international warranty is applicable for carry in service only
Warranty is not applicable if:
Sets are tampered with / repaired by unauthorized personnel, or anyone other than those authorized by Jumbo Electronics Co. Ltd. LLC.
Any defect caused due to improper use, negligence or transit damage
The serial number on product has been tampered with or removed or does not match
Damage is caused in transit or by accident, acts of God, abuse or misuse, negligence, failure to follow operating instructions, exposure to liquid, sand, fire, improper voltage input, fluctuation in electrical supply or by any other external factors.
In no event shall Jumbo be liable for any direct/indirect or consequential damages, including loss of profit, incurred by any customer/end user of the Product(s) or any other third party, whether in an action in contract or tort or based on a warranty, arising out of SONY’s act or omissions in repairing or servicing the Product(s), even if Jumbo has been advised of the possibility of such damages.
Warranty is subject to exclusive jurisdiction of the courts of Dubai, UAE
SERVICE & WARRANTY
CUSTOMER SERVICE
The products displayed on website carry limited warranty from brand / manufacturer / distributor for a limited period against manufacturing defects only.
The terms, conditions, duration of warranty, exclusions of warranty shall be as per warranty card attached with each product. Warranty commences from the date of the Invoice, unless specified otherwise.
Warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on Website. Jumbo will only be the facilitator of this service and primary responsibility for warranty service rests with the brand / manufacturer / distributor. In case the product is defective and/or requires repair, it is your responsibility to deliver the product, at your cost, to any of our Jumbo Showrooms and Service Centers in the United Arab Emirates.
In cases of Dead on Arrival (DOA) product / Out of the Box failure, the respective service centre / service provider will determine whether the product is DOA and would offer either a replacement or product repair.
Other than what is provided by the brand / manufacturer / distributor, we hereby expressly disclaim any warranties or representations (expressed or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted (including product information and/or specifications) on the Website.
RECENTLY VIEWED
MY WISHLIST
Oh, how we wish we could show you your wishlist.
All you need to do is to login below or register and start enjoying the Jumbo Experience
LoginDON'T HAVE AN ACCOUNT YET?
Get quicker checkout, pre-access to NEW products, deals and more....
Welcome back user!
MANAGE MY ACCOUNT
LOGOUT
MY order history
Looking for the recently purchased item? View your entire order history and track your order as it makes its journey from our warehouse to your doorstep
Looking for a recent purchase?View your entire order history and track your order
VIEW MY ORDER HISTORYmy wishlist
Looking for your next purchase? Keep your next big purchase on standby. Create your own wishlist to save a collection of items and simply add to cart when ready.Keep your next big purchase on standby-create a wishlist
VIEW MY WISHLISTHappy to help
We at jumbo are always happy to help
600
532395
EMAIL USSEND US
A MAIL
VISIT US
IN STORE
frequently asked questions
Have a query or doubt? Read the frequently asked questions here and get answers to all those and more
Have a query or doubt? Read the FAQ's here and get answers to all those and more
Track order
Track your order instantly here.
Just type Order ID
GET THE STATUS
Where's my order?
Quickly find where your order is at every stage
TRACK YOUR ORDER
Customer Service
call now: 600-532395
mail to: serve@jumbo.ae
My Account
Subscribe to Newsletter
Never miss a deal again...
Jumbo Online Advantage
About Jumbo
Subscribe to Newsletter
Split your purchase into 4 interest-free monthly instalments!
You pay today 25%
25% Due in 30 days
25% Due in 60 days
25% Due in 90 days