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Return & Exchange

We are happy to exchange or return your order should you be dissatisfied in any way - please read below.

Items should be returned with all original attachments and accessories and a copy of the invoice within seven working days of receipt of order.

The fine print:

  • The item(s) should be in its original, unopened packaging (including unit carton) along with any accessories and free of charge items if applicable.
  • In case of open unit returns, a re-stocking fee of 15% of the product value will be applied and deducted from the refund amount. Refunds will be made to the purchase credit card account or in the form of Jumbo credit/vouchers. We regret that items in the following categories cannot be returned/refunded.
    • All Accessories,
    • Software,
    • Movie/Music/Gaming titles,
    • Cartridges & Toners,
    • Watches,
    • Personal Care Products.