Found the same product for less during our promo? We'll match it—just call or WhatsApp 600 532 395 or email serve@jumbo.ae!
Price Match - T&C’s
We’re committed to giving you the best prices when you shop with us. If you find an identical product at a lower price from selected competitors during a promotional period, we’ll match it!
Eligible Competitors
We will match prices from the official UAE websites of the following retailers:
- Sold by Emax
- Sold by Sharaf DG
- Sold by Eros
Note: Only prices listed on these retailers’ official UAE websites are eligible excluding sold by other sellers on their platform.
1. Eligibility Criteria:
To qualify for a price match, the following conditions must be met:
- The item must be identical (same brand, model, and specifications).
- It must be in stock on both Jumbo.ae and the competitor’s website.
- The competitor’s price must be listed online.
- Price match proof must be dated the same day as your request.
Exclusions:
- Product bundles or free offers (FOCs)
- Bank cashback or card-linked discounts
- Apple iPhones, DJI products, and PlayStations
- Extended warranty, Salama protection, or service fees
- Trade-in offers or loyalty/rewards program prices
- Marketplace sellers or non-TRA/TDRA certified products
- Bulk, multi-billing, B2B, Fazaa, Esaad, or corporate orders
2. How to Request a Price Match?
To request a price match, contact our Customer Support team via:
- Call & Whatsapp - 600 532 395
- Email - serve@jumbo.ae
You are required to share:
- The Jumbo.ae product link or screenshot.
- The competitor’s product link & screenshot, showing the lower price.
3. Order & Coupon Usage:
Upon review & verification if your request is approved:
- You will receive a coupon code for the difference amount.
- Apply the coupon code shared during checkout on the website.
- Price match is applicable for up to 2 units per SKU
- Refunds (if any) will be processed via your original payment method.
4. Important Guidelines
- Each price match request is subject to review and verification.
- Jumbo reserves the right to deny any request that does not meet eligibility.
- This offer is subject to change or be cancelled without prior notice.
- Any misuse or violation may result in cancellation of the price match and further action.
Need Help?
Still have questions about price matching?
Our support team is here to help you get the best deal every time you shop with us — online!