Raffle Terms & Conditions

1. Entry

Etihad Guest members (“Members”) who have made a purchase using Pointspay until 31^st August 2023 will automatically be entered in the raffle. One raffle entry per purchase made with Etihad Guest Miles. A raffle entry will be voided if the purchase is cancelled before the closing date. Raffle entry cannot be purchased with cash or money equivalent.

2. Eligibility

Entry into the raffle or the winning or claiming of the prize is open to Members over the age of 18 years.

Entry is not open to any of Pointspay’s affiliates, subsidiaries, directors, employees, or members of such employees’ immediate families.

3. Prize

One lucky winner would be picked from all the customers who transact with JUMBO using their Etihad Guest Miles through Pointspay.

4. Winners and Confirmation of Identity

The winner will be drawn at random, at the end of the month and the decision shall be final. Winners will be informed by email, with their consent. Winners may be required to confirm their identity and legal age by providing a copy of the relevant page of their passport, driving license or national identity card to us. Following receipt and verification of the details above, winners will be contacted in order to make arrangements for delivery of the prize.

5. Winner’s Information

Unless you notify us otherwise, the information in your Pointspay/Etihad Guest profile will be used by us to administer the raffle(s), including entering your information into the raffle, notifying you in case of a win, allocating prize(s) and publishing your information in a winner’s list. Refer to the Privacy Notice for more information on how your data is handled.

6. Raffle Cancellation

Pointspay reserves the right to cancel the raffle, for any reason.

7. Late/Unsuccessful Entry

We accept no responsibility for entries which are not successfully issued due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

8. No Conversion of Prize

The conversion of the prize into a cash amount and the payment of such cash amount to the winner or any similar transactions is not possible.

9. Substitute Winner

In case a winner does not, for any reason whatsoever, accept or claim their prize within a reasonable time, or should it be determined that any winner was not eligible to participate in or was expelled from the raffle for any reason, the prize shall be awarded to a substitute winner drawn from the existing ticket pool.

10. Applicable Law

By entering the raffle, you confirm that you are not breaching any laws in your country of residence regarding the legality of entering the raffle. In case you participate in the raffle although applicable jurisdiction prohibits prize raffles and/or prize raffle participation, we reserve the right not to ship the prize. We will not be held responsible if you enter any prize raffle unlawfully. If in any doubt you should check with the relevant authorities in your country.

11. Raffle organizer

The organizer of the raffle is Pointspay Management FZCO, registered address: Dubai Airport Freezone Authority, PO Box 293805, Dubai, United Arab Emirates