FAQs - Custom Built PCs

1. What is a Custom Built PC? How is it different from pre-configured PCs?

   Preconfigured PC systems are built with specifications that are commonly preferred by the average user and is sold directly as a fully packed unit. You can start using it immediately, but you don't have a lot of flexibility for changes or upgrades in the future.

   Custom built PCs on the other hand can be equipped with hardware components of your choice, to meet your specific needs. You start by selecting your preferred processors, displays, hard drives, RAM, graphics, OS and so on. Your new system is then assembled and shipped to you.

2. Why go for Custom Built PC?

   There are several advantages to building a custom PC with a carefully selected set of preferred specifications. First and foremost, you get exactly what you want and can tailor the system to how you'll use it, whether it's content creation or hard-core gaming. With pre-configured PCs, it's a hassle to order parts and install system upgrades a couple of years after the initial purchase. A custom build allows you to future-proof your PC and unlock superior capabilities down the line with faster processors, higher-resolution displays and improved graphics - in addition to saving both time and money.

3. I want to build my custom PC. How do I get started?

   Good Choice! Building your own custom PC is not rocket science. You're not constructing or assembling it yourself but rather ordering a system that will be built to your personal specifications. You won't even need a screwdriver! Just decide what to pick from these models:

   Gaming Tower V1

   Gaming Tower V2

   Gaming Tower V3

   If this sounds like too much work or far from your custom build, just drop us a note through the form on this page OR reach us through chat , email or phone support and share your usage scenarios. Our experts will revert to you within 24 hrs and offer the best configuration based on your requirement. Once you finalize the configuration, our team will help you place your order.

4. What is the lead time once I place an order ?

   Our standard lead time is 2-4 Working days. However, that may vary depending on the availability of parts and components that you have chosen.

5. What is the warranty of my custom built PC?

   When building you custom PC with components and parts from local vendors or marketplaces, warranty can become a hassle, since there is no single point of contact to validate the manufacturer warranty and multiple receipts to be shown for a claim, not to mention the delay for procvessing.. At Jumbo, you get a 1-Year standard carry in warranty for your custom PC. You can also reach us on our dedicated Jumbo helpline (800-Jumbo) for any queries related to warranty or claims.

6. What type of PC configuration should I chose?

   What type of PC configuration should I chose?

   If you are a gamer, it depends on the types of games you play and your budget. Almost all the latest AAA titles (Red Dead Redemption 2, Total War, Call of Duty Modern Warfare etc.) require a powerful PC to run smoothly at maximum gameplay settings. However many popular Multiplayer Online Battle Arena (MOBA) games (DOTA 2, League of Legends, SMITE etc.) and First Person Shooting (FPS) games (Counter Strike, Valorant, PUBG etc.) can run smoothly and offer a stutter-free gaming experience on a mid-tier PC at 60 frames per second.

   Once you have zeroed-in on the type of games you want to play, the configuration is easy to choose:

   Ultra High Specs - Runs all AAA and popular titles with high graphics requirements at the best settings. Such a system will future proof you for upcoming AAA titles.

   High Specs - Runs all AAA & popular titles at high graphics and gameplay settings.

   Medium Specs - Runs most AAA titles at average settings and runs other low graphics requirement games at high settings.

   Entry Level Specs - Perfect for casual gaming and most of the popular MOBA and FPS games can be played at average settings. Recommended for beginners or newbies.

7. What is the best processor for me?

   Desktop processors are more powerful than their laptop counterparts simply because they are built to consume more power & have better cooling performance. For High specs gaming PCs we recommend an HK or K type processor, which allows overclocking of your CPU for maximum performance.

   Intel Core i9 Processors are recommended for professional gamers and content creators

   Intel Core i7 Processors are recommended for avid gamers and those who require heavy multi-tasking

   Intel Core i5 Processors are recommended for casual gamers

   It is important to keep in mind that a powerful processor has to be paired with the right components (GPU & RAM)

8. How do I choose the right Graphics Card or GPU (Graphical Processing Unit)?

   Most PC games are best run on Nvidia hardware, since they offer the most powerful and latest gaming tech in their GPUs. Many games are also optimized to run Nvidia GPUs

   Nvidia RTX 2080 ti and RTX 2080 super are best recommended for an Ultra High Spec build (suitable for all the latest and upcoming games of 2020 and beyond)

   Nvidia RTX 2070 Super and RTX 2060 super are best recommended for High Spec build, to play games like Red Dead Redemption 2, Fortnite, METRO Exodus, Call of Duty MW etc. smoothly with high gameplay settings

   GTX 1660 and GTX 1660 Ti are recommended for Medium Spec build, where a few games can be played on high settings, while others can be run on average settings

   GTX 1050TI and 1650 are recommended for Entry Level Specs to play games like Counter Strike-GO, Valorant, League of Legends, DOTA 2 etc. on average settings

9. How much RAM will I need?

   Balancing your custom PC with just the right amount of RAM is critical to avoid bottlenecks in processing and optimizing CPU utilization. Our RAM recommendations are based on your configuration:

   For Intel Core i9 Processors - 32 GB to 64 GB

   For Intel Core i7 Processors - 16 GB to 32GB

   For Intel Core i5 Processors - 16 GB or lower

10. Will I need extensive storage?

    Most modern games require quite a bit of disk-space to install and load. Hence, we recommend a combination of SSD + HDD. SSDs use flash memory to deliver superior performance in terms of speed and durability and consume a lot less energy compared to HDDs. However, HDDs are more reasonably priced than SSDs for the same amount of storage. We recommend that you install your OS on an SSD and media / games on an HDD for ergonomical storage. Hybrid Storages (1 TB HDD + 512 GB SSD or 2TB HDD + 1TB SSD) are quite common but if you are looking for top-notch loading speed and overall performance, you can opt for pure SSD configurations of up to 2 TB.

11. How do I optimize my cooling performance?

    For gaming PCs cooling performance is key to a smooth gaming experience. We recommend that you buy cases with a minimum of 2-3 fans (or at least slots for expanding later) not counting the power supply, CPU, and GPU fans. A separate custom CPU cooler is preferred over a stock cooler, and water cooling with radiator is recommended for Ultra High specs gaming machines.

12. How do I choose my gaming display?

    While most gamers prioritize fast refresh rates and low response times, professional content creators prioritize color accuracy. Monitors with sizes ranging from 24” to 27” are best suited for gaming. 1080p / Full HD (FHD) monitor is the bare minimum. For sharper images we recommend QHD and for extremely high definition go for 4K screens. Screen pixel density (measured in pixels per inch or ppi) has a huge impact on the display quality, and our recommended sweet spot is 109 pixels per inch (ppi). A larger monitor will have low pixel density if it's of a lower resolution. A few other considerations when deciding:

    Refresh Rate: 120 Hz - 144 Hz (for Ultra High and High Specs)

    Response Time - No more than 3ms!

    G-Sync or FreeSync is preferred for smooth gameplay

    HDR and deep color gamut - This is optional but is great for running AAA titles